Privacy Policy

Introduction

Cloud Core Group ("Company," "we," "us," or "our") is a disabled veteran-owned small business providing fast, reliable, and secure IT services to public and private sector clients. We are committed to protecting the privacy and security of all individuals who visit our website or engage with our services.

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

Submit a contact or inquiry form
Request a service quote or consultation
Sign up for newsletters or updates
Communicate with us via email, phone, or other channels

This information may include your name, email address, phone number, job title, organization name, and the content of your messages.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

IP address and approximate geographic location
Browser type, version, and operating system
Pages visited, time spent on pages, and referring URLs
Device identifiers and connection information
Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from third-party sources such as analytics providers, advertising partners, or publicly available sources, which we may combine with information we collect directly.

How We Use Your Information

Cloud Core Group uses the information we collect for the following purposes:

To respond to your inquiries, requests, and service needs
To provide, operate, and improve our website and IT services
To communicate with you about our services, updates, and company news
To fulfill contractual obligations for public and private sector engagements
To comply with applicable federal, state, and local laws and regulations
To detect, prevent, and address technical issues or security threats
To analyze website usage and improve user experience
To support our obligations as a government contractor, where applicable

Legal Basis For Processing

We process your personal information based on the following legal grounds:

Performance of a contract or pre-contractual steps at your request
Compliance with legal obligations applicable to our business
Our legitimate interests in operating and improving our services
Your consent, where required and provided

Sharing Your Infromation

Cloud Core Group does not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

Service Providers

We may share information with trusted third-party vendors and service providers who assist us in operating our website, conducting our business, or providing services to you, subject to confidentiality obligations.

Government and Legal Requirements

As a company that serves public sector clients, we may be required to share certain information in response to lawful requests from government authorities, court orders, or legal processes. We will comply with all applicable federal and state laws governing such disclosures.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so

Cookies and Tracking Technologies

Our website may use cookies, web beacons, pixels, and similar technologies to enhance your browsing experience and collect usage data. Types of cookies we may use include:

Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors interact with our site
Preference Cookies: Remember your settings and preferences

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Data Security

Cloud Core Group takes data security seriously. As an IT services company serving both public and private sector clients, we implement industry-standard administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or disclosure.

These measures include, but are not limited to, encryption of data in transit and at rest, access controls, regular security assessments, and employee training on data protection practices.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Privacy Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request correction of inaccurate or incomplete information
Right to Deletion: Request deletion of your personal information, subject to legal obligations
Right to Opt-Out: Opt out of certain uses of your information, such as marketing communications
Right to Data Portability: Receive your data in a structured, commonly used format

To exercise any of these rights, please contact us using the information provided in Section 13 below. We will respond to your request within the timeframe required by applicable law.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, the right to opt-out of the sale or sharing of personal information, and the right to non-discrimination for exercising your privacy rights.

Cloud Core Group does not sell personal information. To submit a CCPA/CPRA request, please contact us at the information provided in Section 13.

Government Contractor Obligations

Cloud Core Group operates as a contractor for federal, state, and local government agencies. In connection with such work, we may be subject to additional privacy and data security requirements under applicable laws and regulations, including but not limited to the Federal Acquisition Regulation (FAR), the Defense Federal Acquisition Regulation Supplement (DFARS), and agency-specific security requirements.

Information processed in the course of government contract performance is subject to the applicable contract terms and government regulations, which may supersede or supplement this Privacy Policy.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Cloud Core Group, Inc.

Disabled Veteran-Owned Small Business

Email: info@cloudcoregroup.com

Website: www.cloudcoregroup.com

Updates to This Policy

Cloud Core Group reserves the right to update this Privacy Policy at any time. When we make changes, we will revise the Effective Date at the top of this document. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our website following the posting of changes constitutes your acceptance of those changes.